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WorkingWith.io
Privacy Policy

Effective Date: 1st October 2025

WorkingWith.io is a trading style of AC Brittain Ltd - a company registered in England & Wales with registration no: 07950353. WorkingWith / AC Brittain Ltd (henceforth referred to as "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through our digital platforms.

This Privacy Policy explains what data we collect, how we use it, and your rights in relation to that data. Our goal is to be fully transparent and compliant with data privacy regulations, as well as the requirements of third-party platforms such as Google and Microsoft.

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1. Information we collect

We collect and process the following categories of personal data:

a) Information you provide to us

  • Name and email address (for account registration and login).

  • Payment information (processed securely via Stripe; we do not store card details).

  • Any data you voluntarily submit through contact forms or support requests.

b) Information collected automatically

  • Basic technical data such as IP address, browser type, and device information (for security and analytics).

  • Usage data such as pages visited and actions taken within the app (to help us improve the Service).

We do not collect sensitive personal data or information about your clients or competitors beyond the data you choose to input.

4. How we use your information

We use your personal data to:

  • Provide and maintain the WorkingWith.io Service.

  • Process subscription payments through Stripe.

  • Communicate with you about your account, updates, or support issues.

  • Improve and develop the platform.

  • Comply with legal or regulatory obligations.

We will never sell, rent, or exchange your personal data with any third party for marketing purposes.

5. Payment processing

We use Stripe to handle subscription payments securely.

When you provide your payment details, this information is transmitted directly to Stripe and handled according to Stripe’s Privacy Policy (https://stripe.com/gb/privacy).
We do not store or have access to your full credit or debit card details.

6. Legal basis for processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

  • Contractual necessity – to provide you with the service you’ve subscribed to.

  • Legitimate interests – to improve and market our services responsibly.

  • Legal obligation – where required by law or regulation.

7. Data retention

We keep your personal data for as long as you maintain an account or subscription with us.

If you close your account, we will delete or anonymise your data within 30 days, except where we must retain information to comply with tax or accounting obligations.

8. Data sharing and transfers

We may share limited data with:

  • Service providers who help us operate the platform (e.g. Stripe, web hosting, analytics tools). All such providers are bound by confidentiality and data-protection obligations.

Your data may be processed outside the UK (e.g. in the EU or US), but only where appropriate safeguards (such as the UK GDPR’s standard contractual clauses) are in place.

9. Cookies and analytics

Our website uses cookies or similar technologies to:

  • Maintain your login session.

  • Understand site usage and improve performance.

You can control or delete cookies via your browser settings.

We do not use cookies for targeted advertising.

10. Your rights

Under UK data-protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion (“right to be forgotten”).

  • Object to processing or restrict how we use your data.

  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at [hello@workingwith.io].

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

11. Security

We take appropriate technical and organisational measures to keep your information secure, including encryption, access control, and secure data storage. However, no online service can guarantee complete security.

12. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify users of any significant changes by email or through the app.

Questions?
If you have any questions about this Privacy Policy or how we handle your data, please email us at [hello@workingwith.io].